Healthcare providers face the unique challenge of maintaining cash flow while protecting patient relationships and staying HIPAA-compliant. PRS bridges that gap for you with a respectful, results-driven approach.
Get a Free ConsultationMedical debt collection requires a careful balance between financial recovery and patient relationships. At PRS, we specialize in ethical, results-driven medical collections tailored to healthcare providers of all sizes.
With over 20 years of experience, our team helps hospitals, private practices, and billing companies recover unpaid balances without compromising patient trust. From insurance claim shortfalls to self-pay accounts, PRS handles it with care, compliance, and consistency.
Managing unpaid medical debt in-house can drain your staff’s time and resources, and still leave revenue on the table. A professional medical collection agency like PRS steps in to handle the difficult conversations, ensure compliance, and recover balances, while protecting your reputation and relationships.
We don’t just collect; we partner with your practice to strengthen your revenue cycle.
Let your staff focus on care—we’ll focus on your past-due accounts.
Patient debt recovery doesn’t have to strain your staff or your patient relationships. At PRS, we bring over 2 decades of experience helping healthcare providers collect unpaid balances while treating every patient with professionalism and respect.
We’re not just a collection agency; we’re a partner in your revenue cycle. Our process is efficient, transparent, and built to adapt to the needs of your practice.
Extend your patient outreach without adding internal workload.
Low, flat-fee pricing for Stage 1 collections, offering predictable cost control. Commission-based options available for later-stage accounts.
Preserve your reputation while increasing recovery rates.
100% HIPAA-compliant processes tailored to healthcare regulations
Designed around your practice size, specialties, and patient demographics.
Make it easy for patients to understand and resolve balances.
Stay in the loop with performance tracking and account updates.
With PRS, you gain a reliable extension of your team, not just a service provider.
Schedule a ConsultationAt PRS, trust is something we earn every day. Here’s what our clients have to say:
“Other agencies we tried weren’t nearly as respectful with our patients. PRS helped us recover without losing goodwill.”
“Their flat-fee Stage 1 pricing gave us budgeting clarity. Plus, when I reach out, they answer and explain everything clearly.”
“We had 6+ months of unpaid accounts. Most were resolved within 60 days, and not a single patient complaint.”
Ready to strengthen your revenue cycle without straining patient trust? Let’s talk.
Schedule a ConsultationPRS offers a three-stage collection process with flat-fee pricing, high recovery rates, and a diplomatic, patient-friendly approach. We specialize in both early-out and aged receivables and maintain full compliance with HIPAA and FDCPA regulations.
Absolutely. Our team is trained to maintain professionalism and compassion in every patient interaction. We prioritize preserving your practice’s reputation while helping you recover outstanding balances efficiently.
Yes. We provide collection services for individual patients (consumer accounts) as well as for businesses or institutional payers (commercial accounts). Each account is handled with a tailored strategy for best results.
Clients receive transparent, real-time updates via our secure client portal. Reports include account status, payment activity, and recovery progress so you always know where things stand.
No minimums. Whether you have a handful of overdue invoices or hundreds of accounts, we’re equipped to manage your needs with the same level of care and efficiency.
PRS offers flat-fee pricing for Stage 1 collections, providing cost predictability. For later-stage (older) accounts, we also offer contingency-based options to match your needs.
Setup is fast and straightforward. After a brief onboarding call and document review, most clients are up and running within a few business days.
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